Speaker: Jörg Helferich
Jörg Helferich
Helferich.io
Jörg Helferich is a recognized expert in the field of customer relationship management thanks to his almost 20 years of experience in various positions. Started as a market researcher in the field of customer satisfaction and loyalty, his path led him to classic dialogue marketing and to eCommerce. For several years he has been advising a large number of companies from various sizes and industries in the field of (digital) relationship management.